Service Area Outcomes

Learning Outcomes exist at multiple levels. Service Area Outcomes (SAOs) replaced Student Learning Outcomes (SLOs) in Student & Community Advancement and Administrative Services in order to more clearly differentiate academic learning outcomes from college services outcomes. SAOs are explicit statements describing knowledge, skills, abilities, and/or attitudes that a student or customer will be able to demonstrate at the end (or as a result) of his or her engagement in a particular lesson, course, program, or collegiate experience.  Assessment plans are in place to evaluate our success in helping the student or customer achieve these outcomes.  SLOs are learning outcomes that we expect students to achieve after they have completed a course. Program Learning Outcomes (PLOs) are learning outcomes we expect students to achieve after completing a degree or path of study at El Camino College. Institutional Learning Outcomes (ILOs) measure the core competencies achieved by students completing a course of study at El Camino College.

Use the links below to view SAO statements, reports, and other materials for each program listed below:

• Admissions, Records, Registration, Evaluations International Students (ISP and ECLA), and Veterans Services
• CalWORKs
• Career Services
• Community Education
• Counseling - Student Success Program
• EOPS
• Financial Aid
• Foster and Kinship Education
• First Year Experience
• Institutional Research & Planning
• Library
• Outreach and School Relations
• Student Development
• Testing/Assessment