Live Scan Fingerprinting

Live Scans are by appointment only.

To make an appointment, please call 310-660-6140 between the hours of 8 a.m. and 4:30 p.m. Monday through Friday, excluding holidays. 

If the line is busy, if you are calling after hours, or there is no answer, please call back at a later time. Applicants need to arrive a few minutes early. Late applicants may have to wait or be sent back to the appointment line to be rescheduled for a different date and time.

 

The applicant must have the Live Scan paperwork in hand or he/she will be turned away and will have to reschedule for a later date. Live Scan paperwork must be filled out completely. If an applicant is to be Live Scanned for multiple items, a separate form is required for each item, Live Scan transactions are not transferable or reusable. 

 

Every applicant must be in possession of a valid form of photo ID to be fingerprinted.

Acceptable Primary forms of ID are as follows:

• Valid California driver's license
• Valid California identification card
• Valid out-of-state driver’s license (US only)

Acceptable Secondary forms of ID are as follows:

• State government-issued certificate of birth
• Valid US passport
• Valid US military ID (000 10-2)
• Social Security card
• Valid foreign passport
• Alien registration card (INS I-551)
• Temporary resident identification card (INS I-688)
• Employment authorization card (INS I-688B, I-766

When using secondary forms of ID, the documentation provided must be supported by at least two of the following supplemental documents. If the supplemental documentation does not support the validation of the original identification documents, the fingerprints cannot be taken.

• Utility bill (address)
• Jurisdictional voter registration card
• Vehicle registration card/title
• Paycheck stub with name/address
• Spouse/parent affidavit
• Canceled check or bank statement
• Mortgage documents

 

Applicants must be prepared to pay all fees (rolling fee, Department of Justice (DOJ), FBI, Child Abuse Central Index, and/or firearms) at the time of their Live Scan appointment.  There is a mandatory $20 rolling fee for each submission; fees set by the DOJ, FBI, Child Abuse Central Index, and firearms range from $32 to as much at $120. The DOJ, FBI, Child Abuse Index, and firearms clearance reserve the right to change any and all fees for the service(s) with out notice.  If more then one Live Scan is requested for the same person, an additional rolling fee is applied to each print set.  For example, if the applicant is renewing two licenses, he/she needs a form filled out for each license and will be charged $20 for the first print set and $20 for the second license in addition to the DOJ and FBI fees.

DOJ and FBI fees range from $32 to $120, depending on the levels of service.  For hard cards, the cost is $20 for the first card only. Each additional card is $15.

Payment must be in the form of check, cash, or money order ONLY.  We do not accept credit cards, ATM cards, or debit cards. 

 

A $20 administrative fee will be assessed if a check is returned for any reason.  The El Camino Police Department utilizes the Los Angeles County District Attorney's Office Bad Check Restitution Program for any overdue account. 

 

We do not have childcare facilities in the Police Department and are concerned for the safety of children. We encourage applicants to leave children at home unless the children are old enough to sit and wait in the lobby. If a child is causing a problem, the parents will have to reschedule for a time when arrangements can be made for childcare. Children are not permitted in the printing area for safety and security reasons.

 

Live Scan is a system for the electronic submission of applicant fingerprints and the subsequent automated background check and response. Live Scan technology replaces the process of recording an individual's fingerprint patterns manually through a rolling process using ink and a standard 8" x 8" fingerprint card. Fingerprints can be printed and submitted on an 8”x8" fingerprint card or digitized through an electronic process (Live Scan), enabling the electronic transfer of the fingerprint image data, in combination with personal descriptor information, to a central computer such as the Department of Justice. This transfer of information takes place in a matter of seconds, instead of the days required to send hard copy fingerprint cards through the mail.

 

In most cases the individual will not receive the clearance results from the state. The results are only received by the agency or company that requested you to be fingerprinted. The state takes anywhere from a few hours to a couple of weeks to send the clearance form. The response time can be due to a variety of reasons. In most cases, if your agency has not received anything from the state in over a week, then your agency needs to call the DOJ automated telephone system at 916-227-4557. Do not call the El Camino Police Department fingerprinting unit, as we do not have access to check the status of your prints. The status of prints in most cases can only be checked by the agency requesting you to be fingerprinted

 

The DOJ has an automated telephone system that applicants may call to check the status of fingerprints taken by Live Scan. You cannot check the status of hard card prints via this system. The DOJ automated telephone system may be reached at 916-227-4557.

 

We are not able to provide a copy of the prints; all data is transmitted electronically and is not available in hard copy form.

 

If your agency has not received anything from the state in over two weeks, then your agency needs to call the DOJ Applicant Program at 916-227-3823. Do not call the El Camino Police Department fingerprinting unit, as we did not request the prints be taken, and we do not have access to check the status of your prints. The status of prints can only be checked by the agency requesting you to be fingerprinted. In general, your agency should have a form at their office to do this for you.

 

To see what is in your record you need to complete a "Personal Records Check." You need to call the California Department of Justice's Record Review Unit at 916-227-3835 and request the information packet for record review.

 

Criminal Offender Record Information (CORI), including responses that no criminal record exists, is confidential. Sections 11142 and 11143 of the Penal Code provide for criminal penalties for the release of this information to unauthorized individuals.

Article I, Section 1 of the California Constitution grants California citizens an absolute right to privacy. Individuals or agencies violating these privacy rights place themselves at both criminal and civil liability. The California right of privacy was created to curb, among other things, the over broad collection and retention of personal information by government agencies, the improper use of information properly obtained for a proper purpose, and the lack of a reasonable check on the accuracy of existing records. (White v. Davis (1975) 13 Cal.3d 757, 775.)

CORI shall be accessible only to the records custodian and/or hiring authority charged with determining the suitability for employment or licensing of an applicant. The information received shall be used by the requesting agency solely for the purpose for which it was requested and shall not be reproduced for secondary dissemination to any other employing or licensing agency.

Upon determination of employment or licensing, the records shall be destroyed to the extent that the identity of the individual can no longer be reasonably ascertained. (Code of Regulation, Title 11, Section 708).

The retention and sharing of information between employing and licensing agencies are strictly prohibited. The retention and sharing of information infringes upon the right of privacy and fails to meet the compelling state interest defined in Loder v. Municipal Court (1976) 17 Cal.3d 859. In addition, maintenance of redundant information separate from the information maintained by the California Department of Justice (DOJ) avoids the updates and makes it impossible for DOJ to control dissemination of CORI as outlined in section 11105 of the Penal Code.

 

If you do not have one of the IDs that are listed in the valid forms of ID, then you must provide us with your birth certificate, your Social Security card, a school ID, and a parent or legal guardian who has a valid ID. If you have a valid form of ID, then you would only need a parent or legal guardian who has a  valid ID to accompany you while you are printed.

 

In order to use the Live Scan service, you must first be authorized by the state Department of Justice. You can obtain the forms needed to start the authorization process at the State Attorney General's Office fingerprinting website at https://oag.ca.gov/fingerprints. This site includes all the forms and information necessary for the authorization process.

 

Fingerprints may be rejected by the state for a variety of reasons that can range from poor fingerprint images to improper information given. In any case, the agency that wants you printed must then provide you with a new Live Scan request form. You need to bring this new form, a copy of your old Live Scan form, and the reject notice back to us. We will then reprint you; you do not need an appointment for a retake. However, you must come in when the Live Scan unit is in operation, so it is best to call first.

 

If you were originally printed at the El Camino Police Department and received a rejection notice from the DOJ, you would not have to pay again if you return to the El Camino Police Department to be reprinted. If you choose to go to another agency to have your prints resubmitted, you may have to pay the other agency's rolling fee. In order to be reprinted, you need to bring a new Request for Live Scan form, a copy of your old Live Scan form, and the rejection notice. You do not need to make an appointment for a retake; however, you must come in when the Live Scan unit is in operation, so it is best to call first.

 

Fingerprints may be rejected by the state for a variety of reasons that can range from poor fingerprint images to improper information given. The FBI, unlike the state DOJ, uses the catch-all phrase of "Your prints were rejected due to a FBI processing error." They use this phrase rather than printing the exact reason why the prints were rejected. In any case, the agency that wants you printed must then provide you with a new Live Scan request form. You need to bring this new form, a copy of your old Live Scan form, and the reject notice back to us. We will then reprint you; you do not need an appointment for a retake. However, you must come in when the Live Scan unit is in operation, so it is best to call first.

 

No. All Live Scan forms must be provided to you by the agency that is requesting you to be fingerprinted. These forms contain information that is unique to each agency, and this information must be provided before you come in to have your prints taken.

 

POB stands for place of birth. You need to write the city and state in which you were born in the space provided. If you were born outside of the U.S., you need to write in the name of the country as well.

 

CDL No. stands for California driver’s license number. You need to write in your California driver’s license number in the space provided. If you do not have a California driver’s license number, then use your California identification number, or the identification number off the ID that you plan to use when you come in to be fingerprinted. See valid forms of ID above.

 

DOB stands for date of birth. You need to write the date on which you were born in the space provided.

 

Misc. No. stands for miscellaneous number. You need to write your telephone number in the space provided.

 

 

The level of service is to be predetermined by the agency that wants you printed. If you are unsure of the level of service needed or the boxes have not been checked off, then you must return to the agency that wants you printed for them to fill it out for you.