Frequently Asked Questions

Find answers to frequently asked questions about El Camino's website redesign. If you have additional questions, contact the Web Master at webmaster@elcamino.edu. 

 

Our website is the most prominent communication method and expression of what we stand for: our brand. That brand is most recognizable in our new tagline: Together. Unstoppable.

In spring 2020 our consultant, Stamats, conducted focus groups, interviews, and surveys to help us define ourselves, the experience we provide our students, and how we differentiate El Camino from other colleges. These things equal our brand.

The pillars that support this brand?

  • Personal and academic support
  • Academic excellence and access for all
  • A welcoming and vibrant community
  • A foundation for the future

 

Our main goal in designing this site is to offer users a faster, easier way to find and access information. The improved site map was designed utilizing input from students, potential students, and community members.

You’ll notice right away many improvements that clearly communicate what El Camino offers, such as academic pathways, programs and services, and our important work in diversity, equity, and inclusion.

Highlights include:

 

The website will require time to redirect pages as Google crawls the new webpages.

Old pages will be redirected to their new home on the website.

If you need to find a page, the A-to-Z site index has a list of all live webpages.

If you still can't find your webpage, please contact the Web Master.

 

Because the site map was streamlined and reorganized, some pages may not immediately show up in the search results. It may take Google a few weeks to crawl the website and recognize the new directory locations.

It may also be that your page is not optimized with a full title, description and relevant search words. If you would like us to check your page info, please contact the Web Master.

You can also view the site index to locate a webpage.

 

Some web address will have a new folder path due to the reorganization of sections. Previous pages will be automatically redirected to the new URL.

 

The old website has been archived and previous pages can be accessed. No content will be lost.

 

No, this is only a redesign of the public website.

 

Don’t worry! Your page may have just been relocated. We backed up the previous website so just let us know which page is missing and we will restore it or help locate it for you.

 

Our main goal in designing this site was to offer users a quicker, easier way to find the information they’re looking for. As part of the redesign, the new El Camino website has an improved sitemap - organized to be more intuitive and student-centered. 

 

Because the El Camino College website contains over 1,500 pages, the review and editing process is organized into multiple phases. Each phase was prioritized 

  • Phase 1: Student-facing webpages (academics, admissions, registration, financial aid, etc.)
  • Phase 2: Support programs webpages (support services and programs)
  • Phase 3: Non-academic departments (Currently In Progress)

 

Because the site map was streamlined and reorganized, some pages may not immediately show up in the search results. It may take Google a few weeks to crawl the website and recognize the new directory locations.

It may also be that your page is not optimized with a full title, description and relevant search words. If you would like us to check your page info, please contact the Web Master.

 

Audiences digest content differently on websites. Online content is typically scanned for the most relevant information, rather than read thoroughly.

Webpage copy was rewritten and optimized for readability. Many pages now use lots of headings and bullet points to make text easier to scan and understand.

Our website is a reflection of the College and we want to make sure current and prospective students can find what they're looking for. 

If you need assistance with updating or rewriting your webpage(s) copy, contact the Web Master.

 

It's possible that your page was changed after we migrated to the new design.

You may login to your page and make text edits as needed. If you need assistance, contact the Web Master.

 

The lefthand navigation menu was moved to a collapsible bright blue menu titled “Section Menu.”

Menu selections have been reorganized and streamlined for usability. For additional assistance, contact the Web Master.

 

Some folders with images and files were moved. If one of your files or images is missing, let us know which ones and they'll be recovered from the backup. Contact the Web Master for assistance.

 

The process for editing pages is still the same. In order to edit a page, click on the copyright symbol at the footer of the page. This link will take you to the normal website login page.

The rest of the page editing and sending-for-approval processes remain the same.

 

Let us know what’s not working and we'll look into it. Some images/PDFs/files may have been moved during the migration but they can be recovered. Contact the Web Master.

 

In order to provide an optimized website experience for our users, all webpages must be designed with a clear objective and formatted correctly. 

All new webpages must be reviewed and approved by the Office of Marketing & Communications. For new web page requests, contact the Web Master.

 

If you would like to learn how to create/update web pages on the new site, contact the Web Master to register for an upcoming training workshop.

 

We're here to help - email the Web Master.